Look at your site
like a new customer.

1. Can someone tell what you do?

Read the first screen. Does it explain the service and who it is for? If geography matters, is the business’s real location or service area clear? Remove language that makes a visitor decode the offer.

2. Can they find the right service?

Choose one service a customer commonly asks about. Follow the navigation to it. Check whether the page explains what is included and gives enough information to decide whether to contact you.

3. Does the page work on a phone?

Read without zooming. Open the menu and follow a link. Look for small text, clipped controls, unexpected horizontal scrolling and images that push useful information out of view.

4. Is the next step clear?

Find the contact details or inquiry form from the service page. Check that the labels make sense and that required fields are justified. If you test a live form you own, use clearly identified test information and confirm that the message actually reaches the intended place.

5. Is the information still accurate?

Compare the website with your current services, contact details and public Google profile, if you have one. Note outdated information. Avoid publishing a private address simply to fill a location field.

Turn observations into a short list.

Write down the page, what happened and why it might cause difficulty. Separate things you observed from things you suspect. A confusing button can be demonstrated; a claim that it lost customers needs additional evidence.

This is a starting point, not a full technical audit or accessibility assessment. If you need a closer look, compare the free review and paid audit.